Your personal information is completely safe at don1. This page clearly explains what data we collect, how it's used, and what rights you have.
Don1's commitments to keeping your data safe
All your personal information on don1 is protected with 256-bit SSL encryption. No unauthorized party can access your data.
Don1 never sells your personal information to any third party. Your data is used solely to improve don1's services.
Don1 only collects information that is strictly necessary to provide our services. We don't ask for or store data we don't need.
Don1's systems are regularly audited by independent third-party cybersecurity experts. Any vulnerabilities identified are resolved promptly.
Don1 obtains your explicit consent before processing any data. You may withdraw your consent at any time.
If you close your don1 account or submit a request, all your personal data will be permanently deleted within the specified timeframe.
Welcome to don1 — Bangladesh's trusted online gaming and betting platform. don1 places the highest importance on user privacy. This Privacy Policy explains in detail how don1 collects your personal information, how it is used, how long it is retained, and what rights you have over your data.
This privacy policy applies to the don1 website, mobile application, and all of don1's digital services. By creating an account or using don1's services, you are considered to have consented to this privacy policy.
Don1 believes transparency is the foundation of trust. That's why nothing in this privacy policy is hidden behind complex legal language — everything is explained in plain, straightforward terms so you can understand it with ease.
Don1 only collects information necessary to deliver its services. We never ask for data we don't need. The information we collect falls into two categories:
| Data Type | Example | Reason for collection |
|---|---|---|
| Identity information | Name, date of birth, national ID number | KYC verification & age confirmation |
| Contact information | Mobile number, email address | Account Communications & Security Alerts |
| Financial information | BKash/Nagad number, bank account details | Transaction Processing |
| Device & Technical Information | IP address, browser type, device ID | Security & Fraud Prevention |
| Usage Information | Game history, betting records, login times | Service Improvement & Responsible Gaming |
Don1 also automatically collects certain technical information — such as when you log in, which pages you visit, and which games you play. This data is used to improve don1's services and personalize your experience.
Don1 uses your data solely for the purposes listed below and never for anything beyond what is specified:
Don1 generally does not share your personal information with any third parties. However, there are limited, specific circumstances where sharing may occur:
Don1 never shares your information with advertisers, data analytics companies, or other gaming operators. This is a non-negotiable policy.
Don1 uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser. don1 uses the following types of cookies:
You can manage or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some don1 services to not function properly.
Don1 does not retain your data longer than necessary. The retention period for each type of data is outlined below:
| Data Type | Retention period |
|---|---|
| Account information (active accounts) | For as long as the account remains active |
| Financial transaction records | 5 years (legal obligation) |
| KYC Verification Documents | 3 years after account closure |
| Login & Security Logs | 12 Months |
| Customer Support Conversations | 24 months |
| Marketing consent records | 3 years after consent is withdrawn |
Once the specified period has passed, don1 permanently and securely deletes or anonymises your data. don1 never retains data longer than necessary.
As a don1 user, you have the following rights over your own data:
You can request to view what information don1 holds about you.
You can request corrections to inaccurate or outdated information at any time.
You can request that your data be deleted after your account is closed.
You can request that don1 stop using your data for specific purposes.
You can request an export of your data in a readable format.
You can object to the processing of your data for specific purposes.
To exercise any of the rights above, email don1's support team. don1 typically responds to requests within 30 business days. Complex cases may take a little longer, but don1 will always keep you informed.
Don1 has implemented industry-leading technical and organizational measures to protect your data:
Don1's services are strictly for users aged 18 and above. don1 does not knowingly collect information from or allow accounts to be created by minors.
Don1 follows an age verification process at registration. Through KYC verification, don1 ensures that all members are adults. If an underage account is detected, don1 immediately closes it and deletes any collected data.
If a parent or guardian discovers that their child has been using don1, please contact don1's support team right away. don1 will take prompt action.
Don1 may update this privacy policy when needed — for example, due to legal changes, new technology, or updates to its services.
Don1 recommends visiting this page regularly to stay informed about any updates.
For any questions, complaints, or data-related requests regarding this privacy policy, please get in touch with don1:
Done reading the privacy policy? Join don1 now and enjoy the safest gaming experience in Bangladesh.
Registration is completely free. Must be 18 or older.