Responsible Gaming

Don1 Responsible Gaming — Your Guarantee of a Safe and Enjoyable Gaming Experience

Gaming is for fun, not stress. don1 wants you to play in a healthy, responsible way. This page covers all of don1's protection tools and responsible gaming guidelines.

Bet Limit Settings
Self-Exclusion Feature
18+ Verification
24/7 Support
Account Closure Option
don1's Commitment
For All Players
  • Freedom to Set Your Own Gaming Limits
  • Identifying Early Signs of Addiction
  • Connect with Expert Support
  • Voluntary Account Break
  • Support for Family Members
18+
Age Verification
Mandatory
24/7
Support Team
Always Ready
5
Protection Tools
Free
100%
Voluntary
Control

Introduction

What does responsible gaming mean at don1?

For don1, responsible gaming means enjoying gaming purely as entertainment — never as a way to solve financial problems or relieve stress. don1 believes gaming is a great experience only when it stays within your control.

Don1 wants every user to be aware of their gaming habits. don1 is more than a gaming platform — it's working to build a responsible community where every player is safe.

Please note: Gaming is a form of entertainment. Only bet what you can afford to lose. don1 never encourages you to wager beyond your means.

Entertainment First

Gaming on don1 is purely for entertainment. don1 wants you to enjoy every moment, whatever the outcome.

Play Within Your Budget

Set your budget on don1 before you start. Never bet beyond what you've set — that's the first rule of responsible gaming.

Manage Your Time

Set a time limit on don1. Take breaks from long, uninterrupted sessions and shift your focus to other activities.

Family First

Gaming should never come at the expense of family, work, or health. don1 always encourages you to put family before gaming.


Protection Tools

Don1's Responsible Gaming Tools

Don1 provides powerful, easy-to-use tools at no cost to help you stay in control of your gaming. Use them and play safe.

Deposit Limit

At don1, you can set daily, weekly, or monthly deposit limits. Once a limit is set, the system enforces it automatically. Increasing your limit requires a 7-day wait, while lowering it takes effect instantly.

Loss Limit

Set a maximum loss limit on don1 for a given period before you start playing. Once you reach that limit, don1 will automatically pause your account and prevent you from placing further bets.

Session Timer

Set a maximum gaming session time on don1. When the time is up, don1 will send you a reminder, and you can choose to end your session. It's the most effective way to stay mindful of how long you play.

Self-Exclusion

On don1, you can voluntarily pause your account for anywhere between 24 hours and 6 months. During this time, no access to your account or betting will be possible. This is entirely voluntary.

Permanent Account Closure

You can permanently close your don1 account at any time. Because this is a significant decision, don1 will ask for your reason and offer alternative support options. For gaming addiction, this is the right step to take.

Reality Check

During your session on don1, regular break reminders will appear on screen showing how long you've been playing and your total winnings or losses. This keeps you grounded in the reality of your session.


Step

How do I set limits on don1?

Using protection tools on don1 is straightforward. You can set your gaming limits in just a few simple steps.

1

Log in to don1 and click the profile icon in the top right corner.

2

Go to the "Responsible Gaming" menu.

3

Choose the type of limit that suits you — deposit, loss, session, or Self-Exclusion.

4

Set your preferred amount or time limit and confirm. Changes take effect immediately.

5

Don1 will send you a confirmation of your limit by email or SMS.

Daily Limit

Set a maximum deposit or wagering amount for each day.

Weekly Limit

Set a total spending limit for the week across seven days.

Monthly Limit

Set a budget for the entire month and play with peace of mind.

Important: At don1, lowering your limit takes effect immediately. However, increasing your limit requires a 7-day cooling-off period. This rule is in place for your own protection.

Warning Signs

Signs of Gaming Addiction

Don1 wants you to be aware of these signs. If you notice any of them in yourself, reach out to don1 for help.

Wagering more than you can afford

Chasing losses by placing more bets to win back money

Unable to stop gaming even when you want to

Gaming is causing issues with family or friends

Unable to focus on work or studies

Borrowing money or taking out loans to fund gaming

Feeling restless or irritable when not gaming

Hiding your gaming from family

Cutting back on sleep or meals to spend more time gaming

Gaming to cope with stress or low mood

Feeling physically uncomfortable when not gaming

Gaming feels more important than other enjoyable parts of life

If you notice two or more of the signs above in yourself, reach out to don1's support team or activate Self-Exclusion. don1 is here for you and always ready to help.

Self-Assessment

Ask Yourself

As part of responsible gaming on don1, ask yourself these questions regularly. Answer honestly and seek help if you need it.

If you answered yes to most of these questions, please contact don1's support team or visit the help center below.

Self-Assessment Questionnaire

Answer the following questions honestly. Your responses are completely private and confidential.

1

In the past month, have you wagered more than your pre-set budget?

2

Has gaming caused problems in your relationships with family, friends, or at work?

3

Have you placed more bets trying to win back money you've lost?

4

Have you hidden your gaming activity from family or people close to you?

5

Have you tried to stop gaming multiple times and failed?

6

Have you taken out loans or cut essential expenses to fund your gaming?


FAQ

Frequently Asked Questions About Responsible Gaming

Find answers to the most frequently asked questions about responsible gaming on don1.

Yes, your account balance remains completely safe when you take a self-exclusion break on don1. During the break, no bets or deposits can be made, but once it ends, your balance will be available as normal. Please confirm with don1's support team whether withdrawals are possible during the break.

Yes, you can increase your deposit limit on don1, but a 7-day cooling-off period applies. This waiting period is intentional — it helps prevent impulsive decisions to raise your limit. Lowering your limit takes effect immediately.

don1 has a strict policy against underage gaming. If you suspect your child or a family member is using don1, email support@don1.app immediately. don1 will investigate promptly and take the necessary action. Using parental control software on your computer or phone is also strongly recommended.

don1 does not provide professional treatment directly, but don1's support team can point you to professional help centers available in Bangladesh. don1 also supports your recovery through Self-Exclusion and account closure options.

With Reality Check enabled on don1, a pop-up will appear at intervals you choose — such as every 30 minutes or every hour — showing how long you've been playing and your total session winnings or losses. You can then choose to keep playing or end the session.

Permanently closing your don1 account is a final decision — once closed, it generally cannot be reopened. Please speak with don1's support team before taking this step. If you just need a break from gaming, consider a timed Self-Exclusion instead of permanent closure.

Support

Need help? don1 is here for you

Don1's responsible gaming team is available 24/7 for any gaming-related concerns. Don't hesitate to reach out.

Email Support

Email don1's responsible gaming team. You'll typically receive a response within 24 hours.

support@don1.app

Live Chat

Chat directly with don1's experts via live chat on the don1 website. Available 24/7.

24/7 Active

Help Center

Don1's Help Center has detailed responsible gaming guides and answers to frequently asked questions.

Play Responsibly, Play Enjoyably

Join don1 and start your experience on Bangladesh's safest and most responsible gaming platform.

Registration is completely free. 18+ only. Please play responsibly.

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